Cookie Policy

Cookie Policy

Updated: 01/16/2023

This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow Monos Travel Ltd. (“Monos,” “we,” “us”) to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a visitor's (“you,” “your”) device as they interact with this Website.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Website uses Trackers managed directly by Monos Travel Ltd. (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session. In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting us at hello@monos.com.

To find more information dedicated to Californian consumers and their privacy rights, Users may read the privacy policy.

ACTIVITIES STRICTLY NECESSARY FOR THE OPERATION OF THIS WEBSITE AND DELIVERY OF THE SERVICE

This Website uses so-called “technical” or "essential" Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.


Other activities involving the use of Trackers:


EXPERIENCE ENHANCEMENT

This Website uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

DISPLAYING CONTENT FROM EXTERNAL PLATFORMS - This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it:

Video Vimeo (Vimeo, LLC)

Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy.

Storage duration:

  • player: 1 year

  • vuid: 2 years


MEASUREMENT

This Website uses Trackers to measure traffic and analyze User behaviour with the goal of improving the Service.

ANALYTICS - The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of User behaviour:

Google Analytics (Google LLC)

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AMP_TOKEN: 1 hour

  • _ga: 2 years

  • _gac*: 3 months

  • _gat: 1 minute

  • _gid: 1 day

Microsoft Advertising Universal Event Tracking (Microsoft Corporation)

Microsoft Advertising Universal Event Tracking is an analytics service provided by Microsoft Corporation that connects data from the Microsoft Advertising network with actions performed on this Website.

Personal Data processed: Tracker, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), Universally unique identifier (UUID) and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _uetsid: 1 day

  • _uetvid: 2 years

Google Analytics Advertising Reporting Features (Google LLC)

Google Analytics on this Website has Advertising Reporting Features activated, which collects additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyze specific behavior and interests Data (traffic Data and Users' ads interaction Data) and, if enabled, demographic Data (information about the age and gender).

Users can opt out of Google's use of cookies by visiting Google's Ads Settings.

Personal Data processed: Tracker, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • IDE: 2 years

  • _gcl_*: 3 months

  • test_cookie: 15 minutes

Google Analytics Demographics and Interests reports (Google LLC)

Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for this Website (demographics means age and gender Data).

Users can opt out of Google's use of cookies by visiting Google's Ads Settings.

Personal Data processed: Tracker and unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • IDE: 2 years

  • _gcl_*: 3 months

  • test_cookie: 15 minutes

Facebook Ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy.

Storage duration:

  • _fbp: 3 months

  • fr: 3 months

YouTube Analytics and Reporting API (Google LLC)

YouTube Analytics and Reporting API is a video content analytics service provided by Google LLC.

Through this Service, this Website may collect Data directly or indirectly on or from Users’ devices, including by making use of trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document.

Data collected through the Service may also be used to help third parties deliver interest-based advertising. Users can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.

Personal Data processed: Tracker.

Place of processing: United States – Privacy Policy – Opt out.

Google Ads conversion tracking (Google LLC)

Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Website.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy.

Storage duration:

  • IDE: 2 years

  • test_cookie: 15 minutes

Pinterest Conversion Tag (Pinterest, Inc.)

Pinterest Conversion Tag is an analytics service provided by Pinterest, Inc. that connects data from the Pinterest advertising network with actions performed on this Website.

Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings or by visiting the AdChoices opt-out page.

Personal Data processed: device information, Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Storage duration:

  • _pin_unauth: 1 year

  • _pinterest_ct_ua: duration of the session


TARGETING & ADVERTISING

This Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

ADVERTISING - This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Website. For more information, please check the privacy policies of the relevant services. Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

Microsoft Advertising (Microsoft Corporation)

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • MUID: 2 years

  • _uetmsclkid: 3 months

  • _uetmsclkid: indefinite

  • _uetsid: 1 day

  • _uetsid: indefinite

  • _uetvid: 2 years

  • _uetvid: indefinite

Facebook Lookalike Audience (Meta Platforms, Inc.)

Facebook Lookalike Audience is an advertising and behavioural targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behaviour to Users who are already in a Custom Audience list on the base of their past use of this Website or engagement with relevant content across the Facebook apps and services.

On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _fbp: 3 months

Facebook Audience Network (Meta Platforms, Inc.)

Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy.

This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.

Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

Personal Data processed: Tracker, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Google Ad Manager (Google LLC)

Google Ad Manager is an advertising service provided by Google LLC that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy.

This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.  

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy.

Storage duration:

  • AID: 2 years

  • ANID: 2 years

  • Conversion: 3 months

  • DSID: 14 days

  • FCNEC: 1 year

  • FLC: 10 seconds

  • FPAU: 3 months

  • FPGCLAW: 3 months

  • FPGCLDC: 3 months

  • FPGCLGB: 3 months

  • IDE: 2 years

  • NID: 6 months

  • RUL: 1 year

  • TAID: 14 days

  • __gads: 2 years

  • __gsas: 2 years

  • _gac_: 3 months

  • _gac_gb_: 3 months

  • _gcl_au: 3 months

  • _gcl_aw: 3 months

  • _gcl_dc: 3 months

  • _gcl_gb: 3 months

  • _gcl_gf: 3 months

  • _gcl_ha: 3 months

  • id: 2 years

  • test_cookie: 15 minutes

Google Ads Similar audiences (Google LLC)

Similar audiences is an advertising and behavioural targeting service provided by Google LLC that uses Data from Google Ads Remarketing in order to display ads to Users with similar behavior to Users who are already on the remarketing list due to their past use of this Website.

On the basis of this Data, personalized ads will be shown to Users suggested by Google Ads Similar audiences.

Users who don't want to be included in Similar audiences can opt out and disable the use of advertising Trackers by going to: Google Ad Settings.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AID: 2 years

  • ANID: 2 years

  • Conversion: 3 months

  • DSID: 14 days

  • FCNEC: 1 year

  • FLC: 10 seconds

  • FPAU: 3 months

  • FPGCLAW: 3 months

  • FPGCLDC: 3 months

  • FPGCLGB: 3 months

  • IDE: 2 years

  • NID: 6 months

  • RUL: 1 year

  • TAID: 14 days

  • __gads: 2 years

  • __gsas: 2 years

  • _gac_: 3 months

  • _gac_gb_: 3 months

  • _gcl_au: 3 months

  • _gcl_aw: 3 months

  • _gcl_dc: 3 months

  • _gcl_gb: 3 months

  • _gcl_gf: 3 months

  • _gcl_ha: 3 months

  • id: 2 years

  • test_cookie: 15 minutes

REMARKETING AND BEHAVIOURAL TARGETING - This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User. This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioUral targeting activity. Some services offer a remarketing option based on email address lists. In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

Klaviyo segmentation and social advertising (Klaviyo Inc.)

Klaviyo segmentation and social advertising is a remarketing and behavioUral targeting service provided by Klaviyo Inc.

Klaviyo segmentation and social advertising makes use of tracking technologies to monitor User behavior. This Data is then used to personalize the User's experience and to provide targeted advertising. Klaviyo segmentation and social advertising may also connect the collected Data with other networks, including advertising networks, and enable these parties to track and target the User. We, unless otherwise specified in this document, has no direct relationship with the third parties that Klaviyo segmentation and social advertising may be including.

To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.

Personal Data processed: device information, email address, purchase history, Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Storage duration:

  • __kla_id: 2 years

Facebook Remarketing (Meta Platforms, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _fbp: 3 months

Facebook Custom Audience (Meta Platforms, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.

Personal Data processed: email address and Tracker.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _fbp: 3 months

Google Ad Manager Audience Extension (Google LLC)

Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC that tracks the visitors of this Website and allows selected advertising partners to display targeted ads across the web to them.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AID: 2 years

  • ANID: 2 years

  • Conversion: 3 months

  • DSID: 14 days

  • FCNEC: 1 year

  • FLC: 10 seconds

  • FPAU: 3 months

  • FPGCLAW: 3 months

  • FPGCLDC: 3 months

  • FPGCLGB: 3 months

  • IDE: 2 years

  • NID: 6 months

  • RUL: 1 year

  • TAID: 14 days

  • __gads: 2 years

  • __gsas: 2 years

  • _gac_: 3 months

  • _gac_gb_: 3 months

  • _gcl_au: 3 months

  • _gcl_aw: 3 months

  • _gcl_dc: 3 months

  • _gcl_gb: 3 months

  • _gcl_gf: 3 months

  • _gcl_ha: 3 months

  • id: 2 years

  • test_cookie: 15 minutes

Google Ads Remarketing (Google LLC)

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.

Users can opt out of Google's use of Trackers for ads personalization by visiting Google's Ads Settings.

Personal Data processed: Tracker and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AID: 2 years

  • ANID: 2 years

  • Conversion: 3 months

  • DSID: 14 days

  • FCNEC: 1 year

  • FLC: 10 seconds

  • FPAU: 3 months

  • FPGCLAW: 3 months

  • FPGCLDC: 3 months

  • FPGCLGB: 3 months

  • IDE: 2 years

  • NID: 6 months

  • RUL: 1 year

  • TAID: 14 days

  • __gads: 2 years

  • __gsas: 2 years

  • _gac_

    : 3 months
  • _gac_gb_

    : 3 months
  • _gcl_au: 3 months

  • _gcl_aw: 3 months

  • _gcl_dc: 3 months

  • _gcl_gb: 3 months

  • _gcl_gf: 3 months

  • _gcl_ha: 3 months

  • id: 2 years

  • test_cookie: 15 minutes


HOW TO MANAGE PREFERENCES AND PROVIDE OR WITHDRAW CONSENT?

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.


LOCATING TRACKER SETTINGS

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).


HOW TO OPT OUT OF INTEREST-BASED ADVERTISING

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. We thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.


CONSEQUENCES OF DENYING CONSENT

Users are free to decide whether or not to grant consent. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, we may be unable to provide related features.


DATA CONTROLLER:

Monos Travel Ltd.
2288 Manitoba Street, 2nd Floor
Vancouver, BC V5Y 4B5
hello@monos.com

Since the use of third-party Trackers through this Website cannot be fully controlled by the Data Controller, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.




Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.